Discreet Billing Service All credit card and bank statements or PayPal account will show the payee name as “DV8 Trading” Discreet Packaging and Shipping Service All orders, both local and international, are packed and shipped discreetly in unmarked, unlabeled plain cardboard boxes or sealed bubble envelope to ensure your privacy. Rest assured that there is no indication of the nature of our business OR the contents of the packaging. The only shipping information on the box is only your delivery address, contact name and contact no. Absolute confidentiality is our primary concern. If you have any further enquiries, please do not hesitate to reach us at another email address benson@u4ria.sg or call Benson directly at +(65)63377463. ……………………………………………………………………………………………………….. Delivery Information Orders will be processed and dispatched within 24hours. While we stock our products adequately for online sale, however, at times, some items may be out-of-stock just at the time of your purchase because of overwhelming response. We will notify you by sms, email or phone call to offer an alternative item of the same or higher value, should the item you purchased is no longer available For Local Delivery For Singapore Order, delivery will be within 1-4 working days. For Order Amount below S$100, the delivery Charge will be S$10. Free delivery for purchase amount $101 and above. You could choose your preferable delivery method as below-mentioned : a) Singpost Standard Mail (without tracking number) You will receive your items from your address mailbox within 2-4 working days from date dispatched. U4RIA will not hold responsible for any loss or non-delivery of items or claims by Addressees that never receive the items posted by using Singpost Standard Mail. But, with our application of “Certificate of Posting” issued by Singpost, our records shown that near 100% of our Addressees able to receive the ordered items smoothly. b) Singpost Registered Mail(with tracking number) You will receive your items from your doorstep withinin 2-3 working days from date dispatched. But, if there is no one around to sign for the delivery package, Singpost will leave a notification card asking you to collect from the nearest post office or to call and arrange for another delivery date. c) Speedpost or other Courier services- You will receive your items from your doorstep within 1-2working days from the date dispatched. You could choose to receive your items either on Mon-Sat (9am-1pm) or Mon-Fri (2pm-6pm) Please do not hesitate to email us at enquiry@u4ria.com.sg or reach us at 63377463 / 98515156 if you do have other specific requirements, for example, as below-mentioned : i) Prefer to collect your items at any of our Retail shops ii) Prefer to receive your items at your lift lobby, Hotel, office and MRT Station etc iii) Prefer to receive your items on Sat, Sun and Public Holiday. iv) Prefer to arrange and pay by CASH upon Delivery(COD). Same day COD delivery service of any location is possible, provided the purchase amount is more than $100. v) Prefer to receive your items within the same day upon order. You need to submit your order by 11am(Mon-Sat) on the same day upon order, then you will receive the items on the same day 2pm-6pm. vii) Prefer to receive your items on the next day morning upon order. You need to submit your order by 4pm(Mon-Sat) on the same day upon order, then you will receive the items on the next day morning 9am-1pm. vi) Last minute change of delivery date and time. We will do our very best to arrange the delivery at your most convenience delivery date and time. Do not hesitate to call us for arrangement, we are just simply a call away at Hp : 98515156 For Malaysia delivery: We do not encourage Malaysian customers to choose Normal Standard Mail, as the delivery (6-9 working days) and clearance process are slowly and do face more clearance issues. The charges (S$) for the 3 Courier services which provide Express delivery (with tracking number provided) are as follows: Weight(in kg) Speedpost(2-3days) PosLaju (2-3days) Fast Asia (2-3days) 1 27 25 13 2 34 30 17 3 40 33 20 From our past records, 90% of our Malaysian customers have received their ordered items smoothly by using Speedpost and FastAsia. But, by choosing to post out your package from Malaysia Post office using PosLaju, our past records shown almost 100% our Malaysian customers have received their ordered items. On the day, we dispatch your order by using any of the above-mentioned Courier services, you will able to receive your package within 2-3 days For Overseas delivery: For Overseas Order, delivery will be within 6-11 working days for Normal Standard Mail and within 2-4days working day for Express Shipping from the date dispatched. We do not encourage customers to choose Normal Standard Mail, as the delivery and clearance process are slowly and do face more clearance issues. For overseas customers, please email us your full address so that we could ascertain the right amount of freight charges & surcharges, if any. Items will be delivered by international courier company for Express Shipping, eg. SpeedPost WorldWide, FedEx, DHL, Fast Express etc. Below-mentioned estimated shipping rates are given by SpeedPost Express Shipping. Online Tracking Airway Bill Number will be given for overseas order.
Remark: These rates are for Express Shipping and for addresses within the metropolitan/city areas. Please email us at enquiry@u4ria.com.sg to check shipping rates if you live outside the metro areas. There may be further freight charges if the dimensions of the item exceed standard parcel size. Kindly re-confrim with us your shipping rates before you finalise your purchase. Additional fuel surcharges, duties, taxes, etc., may be levied on you by your local authorities/freight agencies. We do ship out worldwide, for other countries shipping rates, please do not hesitate to reach us with email address enquiry@u4ria.com.sg or call Benson directly at +(65)63377463. Please take note that U4RIA will not hold responsible for orders delayed due to wrong address information provided . Customs and Taxes Information You may be subjected to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.. It is your responsibility to know the laws of your country and community as they apply to adult products. We are not responsible nor will we issue credit for items seized by the customs of any country. From our past records, 90% of our overseas customers(even for Muslim countries, for example, Malaysia and Indonesia) have received their ordered items smoothly. As all our parcels will declare as "Practical Joke" or "Novelty Item" or "Sporting Goods" to the customs. Popular and Small items like conventional and non-phallic shaped Vibrators, Vagina Masturbators, Enlargement Pumps, Cock Rings and other simple items have been 100% safely received by our overseas customers, but realistic shape Dildos or Vibrators may have a little risk of being detained by a few Muslim countries Customs; as checks are at random. However, for deliveries to Muslim countries, we will remove all original boxes and re-pack it. As the original packaging is usually the source of concern of the Customs in some countries as they have sexy images. To avoid parcel being detained, re-packaging your purchase with simple boxes or wrapped in brown paper is necessary. |
Discreet Packaging and Shipping Service |